Careers

Role Summary

Responsible for generating, managing, and closing residential HVAC replacement opportunities through disciplined sales processes, accurate system recommendations, and strong technician collaboration. This role combines in-home consultations, prospecting, customer lifecycle management, and strict CRM accountability.

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Key Responsibilities

Customer Appointments & Consultations

• Perform full diagnostic discovery and customer interview during each appointment.
• Complete capacity verification for every quote, including: home square footage, age/construction characteristics, existing equipment efficiency, and filtration/airflow restrictions
• Create clear, credible proposals with visual aids and financing options.
• Handle follow-up, objection responses, and lifecycle communication through close.

Pipeline & CRM Management

• Update all leads daily using required pipeline stages: Lead/Prospect → Appointment Set → Appointment Completed → Estimate → Proposal → Proposal Sent → Closed/Won
• Maintain complete customer profiles and support weekly management reviews.

Technician Collaboration

• Coordinate with technicians on repair calls when equipment is 10–20+ years old or repair costs exceed ~$1,000
• Participate in ride-alongs to identify failing equipment and model communication.
• Support PM visit reviews to identify replacement opportunities.

Required Daily/Weekly Sales Activities

• Customer reactivation and competitive feedback calls.
• “Happy Calls” for satisfaction, review requests, and referrals.
• Service agreement sales on every visit.
• Non-urgent product sales: IAQ, filtration, smart thermostats.
• Networking and partnership development (real estate, trades, remodelers)
• Ongoing training, financing mastery, and continuous skill improvement.

Prospecting & Hunter Activities (if applicable)

• Conduct cold touch activities, digital engagement (Nextdoor/Facebook), MLS monitoring, and neighborhood route scouting.
• Perform 15 cold touches/day, 5 new CRM entries, 25–40 field attempts/week, and 2 networking meetings/week
• Track all hunter KPIs: attempts, conversations, appointment conversions, estimate conversions, and close rate.

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Preferred Skills & Competencies

• Strong technical aptitude and ability to explain HVAC system efficiency, staging/modulation, load requirements, and airflow considerations.
• Confident presentation of financing options and monthly payment structures.
• Excellent communication and customer experience skills.
• High personal discipline with CRM usage, follow-through, and documentation.
• Integrity-driven decision making aligned with “Doing the Right Thing.”

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Qualifications

• 1–3+ years of residential HVAC sales preferred; will consider related in-home sales experience. 
• Ability to perform in-home evaluations and communicate findings clearly.
• Valid driver's license and reliable transportation.
• Comfortable with field prospecting, cold outreach, and networking.
• Ability to meet daily/weekly activity expectations and revenue targets.

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Key Performance Indicators (KPIs)

• Close rate on both warm and cold leads.
• Appointment completion rate.
• CRM accuracy and daily pipeline updates.
• Service agreement attachment rate.
• Self-generated (hunter) lead volume and conversion metrics.
• Customer satisfaction and review acquisition.

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Company Description

Controlled Comfort is a heating, ventilation, air conditioning, and refrigeration company based in Omaha, Nebraska. As a locally owned and operated company, we are committed to providing top-notch HVAC solutions to our customers in the Omaha Metropolitan Area.

Role Description

This is a full-time on-site role for an Assistant Project Manager at Controlled Comfort. The Assistant Project Manager will be responsible for expediting project timelines, managing project logistics, conducting inspections, and supporting overall project management activities.

Qualifications

Standard administrative

• skills are a plus (AR/AP, booking, scheduling, bookkeeping, etc)
• Assistant Project Management experience (interns, etc)
• Procore experience is a plus
• Logistics Management expertise
• Strong organizational and time-management skills
• Excellent communication and interpersonal abilities
• Ability to work well in a team environment
• Experience in the HVAC industry is a plus
• Associate’s degree in Engineering, Construction Management, or related field or equivalent experience

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About Us:

Controlled Comfort, located at 11701 Centennial Road, Suite 1, La Vista, Nebraska 68128, is a leading HVAC provider specializing in projects up to $3 million. We are experiencing significant growth and are seeking driven HVAC Project Managers/Estimators to join our

dynamic team. We welcome both entry-level and experienced candidates!

Your Opportunity:

We are seeking two distinct Project Manager/Estimator profiles to support our expanding project portfolio:

• Service & Negotiated Projects: This role focuses on direct-to-owner projects and service-related contracts, requiring strong relationship-building and negotiation skills.
• Plan &Spec Projects: This role focuses on projects bid through general contractors, demanding meticulous attention to detail and expertise in plan and specification interpretation.

Both roles will leverage our advanced estimation software to ensure accurate and competitive project bids and efficient project management.

What You’ll Do:

• Estimation: Utilize specialized software to develop accurate and comprehensive project estimates.
• Project Management: Oversee all phases of HVAC projects, from planning and execution to completion.
• Client Communication: Maintain strong relationships with clients, contractors, and vendors.
• Budget Management: Control project costs and ensure projects are completed within budget.
• Scheduling: Develop and manage project schedules to meet deadlines.
• Subcontractor Management: Coordinate and manage subcontractors to ensure quality and efficiency.
• Plan & Specification Review: Thoroughly review project plans and specifications to ensure accurate bidding and execution (Plan & Spec role). 
• Negotiation: Negotiate contracts and change orders with clients and contractors (Service & Negotiated role).
• Site Visits: Conduct site visits to assess project requirements and progress.
• Safety Compliance: Ensure all projects adhere to safety regulations and company standards.

• Mentorship (Experienced): Experienced candidates may mentor and train less experienced team members.
• Learning (Entry Level): Entry level candidates will receive comprehensive training and support to develop their skills.

We are Looking For:

• Experience: We welcome both entry-level and experienced candidates.
• Technical Skills: Strong understanding of HVAC systems and industry standards.
• Software Proficiency: Experience with HVAC estimation software is a plus, but we are willing to train the right candidate.
• Communication Skills: Excellent verbal and written communication skills.
• Organizational Skills: Strong organizational and time-management 1 skills.  
• Problem-Solving Skills: Ability to identify and resolve project-related issues.
• Relationship Building: Ability to build and maintain strong relationships with clients and contractors.
• Detail-Oriented: Meticulous attention to detail and accuracy.
• Education: A relevant degree or certification in construction management, engineering, or a related field is preferred.
• Plan & Spec Role: Experience with plan and spec interpretation, and submittal process.
• Service & Negotiated Role: Experience with direct to owner sales, and service project management.
• Entry Level Candidates: A strong desire to learn, and a passion for the HVAC industry.

Why Join Controlled Comfort?

• Competitive Compensation: We offer a highly competitive salary and benefits package.
• Growth Opportunities: We are a growing company with opportunities for professional advancement.
• Advanced Technology: Work with state-of-the-art estimation and project management software.
• Team Environment: Join a collaborative and supportive team.
• Impactful Work: Contribute to significant HVAC projects that make a difference in our community.
• Training and Mentorship: We are committed to developing our team members, offering training and mentorship opportunities.

To Apply:

If you are a motivated and driven individual looking to start or advance your career as an HVAC Project Manager/Estimator, we want to hear from you! Please submit your resume and cover letter, specifying your preferred role (Service & Negotiated or Plan & Spec), through this site, or in person at 11701 Centennial Road, Suite 1, La Vista, Nebraska 68128.

About Us:

Controlled Comfort, located at 11701 Centennial Road, Suite 1, La Vista, Nebraska 68128, is a leading provider of HVAC services in the region. We are dedicated to delivering top-quality comfort solutions to both residential and commercial clients. We are currently expanding our team and seeking enthusiastic and skilled HVAC Technicians to join us!

Your Opportunity:

Are you passionate about HVAC and eager to grow your career? Whether you are an entry-level technician ready to learn or an experienced professional looking for a new challenge, we want to hear from you! We offer opportunities in both service and installation, working on a diverse range of systems from residential split systems to complex commercial rooftop units.

What You’ll Do:

• Service & Maintenance: Diagnose and repair HVAC systems, perform routine maintenance, and ensure optimal performance. 
• Installation: Install new HVAC systems according to specifications and industry standards.
• Troubleshooting: Identify and resolve technical issues efficiently and effectively.
• Customer Service: Provide exceptional service and build strong relationships with our clients.
• Safety: Adhere to all safety protocols and regulations.

We are Looking For:

• Individuals with a strong work ethic and a desire to learn.
• Entry-level candidates with relevant training or education.
• Experienced technicians with proven expertise in HVAC service and/or installation.
• Ability to work on both residential and commercial HVAC systems is a plus.
• Valid driver’s license and reliable transportation.
• A positive attitude, and willingness to work as part of a team.

Why Join Controlled Comfort?

• Competitive Pay: We offer highly competitive wages based on your experience and skills.
• Comprehensive Benefits: Enjoy excellent insurance and retirement benefits. Unlike many non-union positions, your insurance and retirement copays are covered, adding to your total compensation.
• Career Growth: We provide opportunities for professional development and advancement.

• Union Membership: As a union shop, we offer strong representation and support, ensuring fair wages and working conditions. We encourage you to explore the benefits of union membership.
• Diverse Work: Work on a variety of HVAC systems, from residential to commercial, expanding your expertise.
• Stable Employment: Join a reputable company with a strong presence in the community.

To Apply:

If you are ready to take your HVAC career to the next level, we want to hear from you! Please submit your resume and contact information through this site, or in person at 11701 Centennial Road, Suite 1, La Vista, Nebraska 68128.